Product Online Repair Registration

Terms & Conditions:

1) Product repair service is only available for product which purchased with CIOCCOLATO.

2) Please retain the receipt. The warranty applies only to the normal use of the Product’s components (trolley frame, handles, wheels) from the date of original purchase for 1 year. If defect arises within the Warranty Period, we will repair the Product free of charge.

3) Repair service doesn't apply to damage caused by scratching, abuse, burst zipper, misuse, accident, or any man-made damage by courier.

4) After the warranty, CIOCCOLATO will charge fee for each set of repair part. Repair fee should not exceed the original value of the product.

5)CIOCCOLATO is unable to provide any repair quotation before proper examination of the damaged item.